Consultation: Human Resource Management Solutions
One of our goals at CCFL is to assist human service agencies in achieving positive outcomes for children and families through the creation of a high-performing, committed workforce. We provide evidence-based consultation on a multitude of human resource questions and develop high-quality, legally defensible personnel interventions tailored to meet each organization's needs.
What does CCFL offer?
Services
- Job Analysis
Lay the foundation for future human resource interventions by identifying essential job tasks and the competencies necessary for success. - Selection
Maximize job performance and employee retention with a variety of tools to attract, hire, and promote high-quality employees. - Training
Evaluate training needs, develop training programs, and evaluate the effectiveness of training programs designed to help employees acquire the knowledge and skills necessary for success. - Performance Assessment
Develop reliable means of assessing employee performance and giving valuable performance feedback. - Performance Improvement
Explore ways to enhance performance by increasing employees' motivation and incentive to succeed. - Employee Attitudes
Survey employees' attitudes and identify ways to improve job satisfaction, morale, and organizational commitment, climate, and culture. - Change Management
Implement change more effectively and reduce barriers to its acceptance. - Problem Solving
Identify and develop solutions to personnel problems such as absenteeism, burnout, and turnover.
Experience
- Performed job analyses for child protective services worker and supervisor positions
- Developed video-based realistic job preview of child protection job, including implementation guidelines and evaluation process
- Developed structured hiring interview for selection of child protection workers
- Developed supplemental job application (training and experience rating form) for selection of child protection workers
- Validated personality and cognitive abilities measures for selection of child welfare staff
- Developed and delivered training for users of selection system
- Developed performance appraisal system for use with probationary child welfare staff
- Developed and delivered training for supervisors on use of performance appraisal system
- Conducted statewide training needs assessments for child welfare and juvenile detention staff
- Developed training evaluation system for child welfare pre-service training
- Surveyed mentoring program participants and offered recommendations for program improvements
- Conducted statewide survey of law enforcement personnel involved in child abuse investigations
- Conducted structured interviews of child welfare staff and law enforcement personnel involved in child abuse investigations
- Conducted research on child protection worker decision making
- Analyzed workforce impact on variation in child maltreatment reporting and substantiation rates
- Facilitated process reengineering of child support enforcement unit
- Analyzed causes of staff turnover and retention
- Analyzed financial impact of staff turnover
Why partner with CCFL to formulate your workforce solutions?
CCFL's consultants are highly trained personnel specialists with advanced degrees in industrial-organizational psychology, a field of psychology that focuses on applying behavioral science to the improvement of employees and organizations.
- Emphasis on the well-being of individuals and organizations
- Over 15 years of collective experience working with public and private nonprofit human service agencies
- Experience in a wide variety of human service settings: child protection, child support enforcement, juvenile parole, juvenile detention, and law enforcement
- Practical application of psychological principles, such as how people learn, how people are motivated, and what makes them committed to an organization
- Recommendations in accordance with legal and professional employment guidelines
- Adherence to ethical principles of psychologists
- A team of experienced professionals with data analysis, statistics, and research methods expertise
For consultation inquiries, please contact or .
University of Nebraska-Lincoln
Center on Children, Families, and the Law
121 South 13th Street, Suite 302
Lincoln, NE 68588-0227
402-472-3479
