Building stronger workforces. Improving outcomes for children and families.
Human service agencies depend on a skilled, supported, and committed workforce to deliver effective services. CCFL helps organizations strengthen individual and organizational performance through evidence-based workforce consultation, assessment, training, evaluation, and improvement strategies.
We work alongside your team to understand workforce challenges, identify opportunities, develop solutions tailored to your organization, and measure results.
Understand & Plan
Workforce Needs Assessment
Gain an in-depth understanding of your organization’s workforce strengths, challenges, processes, and outcomes.
Workforce Analytics
Make informed, data-driven workforce decisions by routinely collecting and analyzing key human resources data.
Job Analysis
Identify the essential tasks, responsibilities, and competencies needed for success—creating a foundation for effective recruitment, selection, training, and performance management.
Hire & Onboard
Recruitment & Selection
Attract, identify, and hire high-potential employees using tools and strategies designed to support job performance and employee retention.
Onboarding & Training
Create a supportive onboarding experience that helps new employees become successful members of your organization. We assess training needs, develop evidence-based training, evaluate training effectiveness, and use competency assessments to help ensure employees are prepared to apply what they have learned.
Support & Sustain
Performance Improvement
Strengthen employee performance through reliable evaluation, meaningful feedback, and strategies that increase employees’ ability and motivation to succeed.
Employee Attitudes & Experience
Understand how employees experience their work through surveys that examine factors such as job fit, engagement, supervision, work environment, job satisfaction, and organizational commitment.
Employee Well-Being
Address workplace stress and burnout and support employee well-being through targeted interventions that promote healthier work-life balance.
Employee Turnover
Understand and address employee turnover through strategic measurement, analysis, and targeted interventions.
Improve & Evolve
Change Management
Increase the success of new initiatives and organizational changes by identifying barriers and putting critical implementation supports in place.
Program Evaluation & Cost Analysis
Make informed decisions and use resources more efficiently by understanding the effectiveness and costs associated with organizational programs and outcomes.
Evidence-Based Management
Strengthen management decisions and practices by drawing on the best available evidence from multiple sources.
Continuous Workforce Improvement
Address workforce challenges through a systematic process of assessment, improvement, evaluation, and ongoing refinement.
Why CCFL?
Workforce solutions should fit the organization, not the other way around.
Every organization has its own workforce, challenges, and goals. CCFL brings workforce science and practical experience together to develop solutions tailored to each agency’s needs.
We don't offer a one-size-fits-all toolkit. We work alongside your team to understand the challenge, identify evidence-based strategies, support implementation, and evaluate results.
Our approach can help organizations move from understanding a workforce challenge to making measurable improvements that support employees, strengthen organizations, and ultimately improve outcomes for children and families.
Ready to talk about your workforce?
Let's explore how CCFL can help your organization build a stronger workforce and improve services for children and families.
